Achieving ISO certification is an important milestone for any organisation. But what happens once the certificate is on the wall? The real value of ISO certification comes from what happens next. Whether your organisation operates to ISO 9001, ISO 14001, ISO 45001 or ISO/IEC 27001, maintaining an effective management system requires ongoing commitment. Internal Audits – Identifying opportunities for improvement before small issues become bigger problems. Employee Awareness &

Management review is a critical requirement in every management system standard. The management review process requires organisations to consider the results of monitoring and measurement in order to make informed decisions and identify opportunities to improve their management system. Traditionally, this process is carried out through a formal management review meeting attended by top management. During the meeting, agenda items are discussed and minutes are produced to capt

When NON-CONFORMANCE is mentioned with respect to management system implementation, the immediate thought would be, “something’s gone wrong”. When something has gone wrong, the typical response is normally to find out who or what is to blame and so the finger pointing and counter finger pointing begins. This can sometimes lead to counterproductive reactions such as a drop in morale or internal conflict. Why not take a positive spin to non-conformance? Treat a non-conforman